COOKIE POLICY

Last updated: September 2026

This Cookie Policy explains how DERMA DIRECT EUROPE B.V. (“Derma Direct Europe”, “we”, “us” or “our”) uses cookies and similar technologies when you visit dermadirect.com.

This Cookie Policy should be read together with our Privacy Policy.

1. WHO WE ARE

Legal name: DERMA DIRECT EUROPE B.V.
Registered seat: Amsterdam, The Netherlands
Business address: Walborg 2 A, 1082 AM Amsterdam, The Netherlands
KVK number: 42139264
Website: dermadirect.com
Email: info@dermadirect.com

2. WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow websites to recognise a device, remember preferences, maintain shopping baskets and login sessions, measure website performance and, where permitted, support advertising and marketing activities.

Some cookies remain on your device only for the duration of your browsing session, while others remain for a specified period or until deleted.

Cookies may be placed directly by Derma Direct Europe or by third-party services used on our website.

3. TYPES OF COOKIES WE USE

We may use the following categories of cookies and similar technologies.

Strictly Necessary Cookies

These cookies are required for the website to operate correctly.

They may be used for purposes including:

• maintaining shopping baskets;
• processing checkout;
• maintaining customer login sessions;
• fraud prevention;
• website security;
• remembering privacy and cookie preferences; and
• providing essential website functionality.

Because these cookies are necessary for the operation of the website, they may be placed without consent where permitted by applicable law.

Analytics Cookies

Analytics technologies help us understand how visitors use dermadirect.com.

They may allow us to understand information such as:

• which pages are visited;
• how visitors move around the website;
• how long visitors remain on particular pages;
• which devices and browsers are used;
• where website traffic originates; and
• whether technical problems occur.

We may use Google Analytics for these purposes.

Where legally required, analytics technologies will only operate after you have provided consent through our cookie consent tool.

Advertising and Marketing Cookies

Advertising and marketing technologies may be used to:

• measure the effectiveness of advertising campaigns;
• measure conversions;
• understand interactions with our advertisements;
• build or measure advertising audiences;
• limit repeated advertisements; and
• provide more relevant advertising.

We may use technologies provided by:

• Google Ads; and
• Meta, including Meta Pixel.

These providers may receive information about your device, browser and interactions with dermadirect.com.

Where consent is required, advertising and marketing technologies will not operate until you have provided consent.

Preference and Functional Cookies

These cookies may allow the website to remember choices you have made, such as account preferences or other settings, to provide an improved website experience.

Where these technologies are not strictly necessary, we will request consent where required by law.

4. THIRD-PARTY SERVICES

Certain cookies and similar technologies used on dermadirect.com may be provided by third-party organisations.

These may include:

Google

We may use services including:

• Google Analytics; and
• Google Ads.

Google may process information including device information, browser information, IP address, website interactions, cookie identifiers and advertising or conversion information.

Google may process information outside the European Economic Area. Where personal data is transferred internationally, appropriate safeguards will be used in accordance with applicable data protection law.

Meta

We may use Meta Pixel and related Meta advertising technologies.

These technologies may allow us to understand whether users interact with our website after seeing or interacting with advertising on Meta platforms such as Facebook or Instagram.

Meta may receive information about your browser, device, website interactions and related identifiers.

International transfers of personal data will be handled in accordance with applicable data protection requirements.

For further information about how these organisations process information, you should review their respective privacy information.

5. COOKIE CONSENT

When you first visit dermadirect.com, you may be presented with a cookie consent tool allowing you to choose which categories of non-essential cookies you wish to allow.

You may be able to:

• Accept All cookies;
• Reject non-essential cookies; or
• Manage Preferences by cookie category.

Strictly necessary cookies may remain active because they are required for the website to function.

Non-essential cookies requiring consent will not be activated until the appropriate consent has been provided.

Not accepting optional cookies will not prevent you from accessing the main functionality of our website, although some optional features may operate differently.

6. WITHDRAWING OR CHANGING CONSENT

You can change or withdraw your cookie consent at any time through the Cookie Settings or Manage Cookie Preferences option available on dermadirect.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may also delete cookies through your browser settings.

7. COOKIE DURATION

Different cookies remain on your device for different periods.

Session Cookies

Session cookies are generally deleted when you close your browser.

Persistent Cookies

Persistent cookies may remain on your device for a specified period or until you manually delete them.

The precise cookies currently used on dermadirect.com, their providers, purposes and retention periods can be viewed through our cookie consent tool where available.

Because third-party services may update their technologies periodically, the exact cookies used may change from time to time.

8. MANAGING COOKIES THROUGH YOUR BROWSER

Most internet browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to:

• view stored cookies;
• delete cookies;
• block specific cookies;
• block third-party cookies; or
• block all cookies.

Blocking all cookies may affect the operation of certain parts of dermadirect.com, including account, basket or checkout functionality.

9. PERSONAL DATA

Some cookies and similar technologies may involve the processing of personal data.

Where this occurs, we process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679.

Our Privacy Policy provides further information about:

• the personal data we process;
• our legal bases for processing;
• organisations with whom we may share personal data;
• international transfers;
• data retention;
• your GDPR rights; and
• how to contact us.

10. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect changes to:

• cookies used on our website;
• third-party services;
• our advertising or analytics technologies;
• applicable law; or
• our business operations.

The latest version will be published on dermadirect.com with the date on which it was last updated.

11. CONTACT US

If you have questions about our use of cookies or similar technologies, please contact:

DERMA DIRECT EUROPE B.V.
Walborg 2 A
1082 AM Amsterdam
The Netherlands

KVK: 42139264
Website: dermadirect.com
Email: info@dermadirect.com